FAQs
1. How can I place an order?
Simply select the product and quantity you wish to purchase on our product page, click "Add to Cart" or "Buy Now", and follow the on-screen instructions to complete your checkout securely.
2. Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as Express Checkout options such as Apple Pay, Google Pay, and PayPal.
3. How long will it take to process my order?
Orders are typically processed within 1 to 3 business days before being handed over to our shipping partners for delivery.
4. How long does shipping take?
Standard shipping usually takes between 5 to 12 business days, depending on your location and local postal processing times.
5. How do I track my order?
Once your package has been shipped, you will receive an automated shipping confirmation email containing your tracking link and code. Please allow 24–48 hours for tracking updates to populate.
6. Can I change or cancel my order?
If you need to edit or cancel an order, please contact us immediately at contact@besquebody.com. Once an order has entered processing or shipping, modifications can no longer be guaranteed.
7. What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please reach out to our team at contact@besquebody.com to initiate a return request.
8. What should I do if I receive a damaged or wrong item?
We sincerely apologize if that occurs! Please contact us at contact@besquebody.com within 48 hours of delivery with your order number and clear photos of the item. We will promptly send a replacement or issue a resolution.
9. Are my personal information and payment secure?
Yes, 100%. Our website uses industry-standard 256-bit SSL encryption to protect your data and ensure that all transactions are completely safe and secure.
10. I still have questions. How can I contact customer service?
For any additional inquiries, feel free to send us an email at contact@besquebody.com. We reply within 24–48 hours.
The purity of ancient tradition
Our oils are ethically sourced from around the world. We ensure and guarantee 100% cold-pressed, natural oils, free from chemicals and unrefined.
